Transdev Auckland values your feedback and we'd love to hear about your experience of travelling with us.
(09) 969 7777
Monday to Friday 8.30am - 5pm
Closed on all statutory holidays
Head Office address (visitors and deliveries):
Level 6, HSBC Building
1 Queen Street
PO Box 105-355
- General train queries and information
- Timetable information
- Delays and disruptions
- Complaints and feedback
(09) 366 6400
Auckland Transport Call Centre hours:
Monday to Friday 6am - 9pm
Saturday 7am - 8pm
Sunday and Public Holidays 8am - 6.30pm
Visit the Auckland Transport website.
- Level crossing emergencies and faults
- Blocked railway lines
- Damaged overhead wires
- Faulty alarms
- Faulty barrier arms.
0800 808 400
Visit the KiwiRail website.
Use our enquiry form below to submit a request