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September 24, 2011

Plan for train services Saturday 24 & Sunday 25 September

“We’ve worked hard with our client Auckland Transport to ensure rail is well resourced to play its part in the wider transport mix,” says Veolia Transport Managing Director, Graham Sibery.

“Additional resources to strengthen contingency arrangements, security and communications to customers will also be in place for the game on Saturday and remaining Eden Park matches.

“We’re grateful to our staff and partners for the effort they continue to put in to make Rugby World Cup train services a success and to our customers for supporting rail.”

The plans for Saturday and Sunday are very similar but have slightly different timings relative to the kick off times. They include:

  • On board communications have been improved by positioning dedicated extra staff on trains, in direct contact with the control centre.
  • Maori Wardens will be in each carriage to provide added security on board trains and deter any anti-social behaviour.
  • Britomart crowd management and communication arrangements have been enhanced and police presence confirmed at both key entrances (Queen St and Takutai Square).

Extra buses will provide another travel option if trains are too crowded. Over 70 buses will be provided as contingency for rail services, in addition to the bus service provided by Auckland Transport from Britomart to Eden Park.

Extra staff will be available to coordinate transport modes and manage crowds coming onto the network at key locations across the network. Additional dedicated staff will be on platform to monitor stations such as Sylvia Park, Onehunga, Papakura and Penrose and provide assistance to customers.

Train services for the weekend include:

  • More than 100 additional train services running for each match.
  • Half hourly Western Line services before the game.
  • An hourly service to Onehunga before the game and half hourly afterward.
  • Papakura trains run to the city every hour and from Westfield to Britomart alternate half hourly between the Southern and Eastern lines. 
  • Three special direct services will run on the Southern Line from Pukekohe and Papakura to Kingsland station
  • Three standby services will be available from 4pm and will operate out of the Strand, after the start of the game if required.
  • Trains will run until about 1am to take customers home after the game.