2 November 2018 - From the desk of

PUBLISHED ON 02/11/2018
2 November 2018 - From the desk of

I have been travelling the network recently and I am still getting a lot of questions about the outcome of the High Engagement/High Performance programme (HP2). To put it shortly: if the RMTU members ratify the outcome of HP2, then everybody will keep their jobs and there will be no change to terms and conditions. We would also start testing how Driver Door Operations could work.
How long would this arrangement be in place? Well, until the RMTU, Auckland Transport and Transdev have agreed on something else. I think it is a fair outcome.

On a more celebratory note, Transdev will once again celebrate the Hindu festival of lights, Diwali, on Wednesday next week. Diwali symbolises the spiritual victory of light over darkness and good over evil. We are lucky to have such a diverse work force and it is important to me that we celebrate events across different cultures. By recognizing the various backgrounds, cultures, and experiences we all bring to the team, we create an inclusive environment which fosters mutual respect, and where everyone gets a fair chance to use their talents. That said, I am also really looking forward to the traditional Diwali treats! They will be shared amongst all Book-ons and Head Office.

I am happy to announce that we have found a new recruiter in Nelsha du Plessis who is replacing Lianne Maskell. Nelsha comes to Transdev with a wealth of experience in recruitment, and a passion for supporting women in male-centric industries. Please join me in welcoming Nelsha to our team.

As you know, this week we were audited for our ISO certification. Thanks to Moji and Martina in the Safety Assurance Team, we did a great job. According to the auditors: “It was overwhelmingly clear that TDAK has continued to enhance its processes and systems. This has resulted in TDAK being able to focus on specific high-risk areas and ensure the efficiencies and performance ratings that AT is requiring. It was also clear that TDAK is committed to making sure that our service to the public is an enjoyable one. It is well-understood that the needs and expectations of all interested parties are closely monitored and recognised.” We can all be proud of this.

It is great to see we have achieved our KPI targets for the fourth consecutive month. The consistency in performance is a reflection of the hard work and effort everybody has put in, and we thank you for your commitment. In November, we will be focusing on Right Time Starts and hope to have another successful month – keep up the good work!

Finally, congratulations to all the Transdev employees who achieved the Level 3 NZ certificate in Regulatory Compliance this week. This training provided all involved an opportunity to learn new skills, raise their level of competency and improve their job market value. I am impressed by the time and effort they put in and therefore would like to commend: Arvind Adi, Aziz Khan, Carleena Green, Karim Karowadia, and William Sun, who came in to Head Office on Wednesday to receive their certificates.

Enjoy a safe and happy weekend,

Ma te wa

Michel Ladrak

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