All Star Julie

PUBLISHED ON 24/03/2017
All Star Julie

Station Team Leader Julie Lamont went out of her way to help an elderly customer obtain ID and a gold AT HOP card – a long-standing source of frustration that had previously led him to lash out at staff.

When Julie took Richard to the New Lynn WINZ office they also found out that he qualified, but had never claimed, for National Super. He is now a happy traveller and the network is safer for our staff as a result.

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