Contact Us

Please share your comments about our service with us. Transdev Auckland values your feedback and we'd like to hear about your experience.

Transdev Logo
Please contact Transdev Auckland on (09) 969 7777 for: 
Head office address for visitors and deliveries: 

Level 7, Citigroup Centre
23 Customs Street East
Auckland 1010

Postal Address:

PO Box 105-355
Auckland 1143

+64 (9) 969 7777

Reception hours: 

Monday to Friday 8.30am – 5pm

Please note that Reception is closed on all statutory holidays and at 1pm on 30 December 2016.

AT Logo
Please contact Auckland Transport on (09) 366 6400 or 0800 103 080 (outside the Auckland free calling area) for:  
  • General train queries and information
  • Timetable information
  • Delays and disruptions
  • Complaints and feedback
Auckland Transport Call Centre hours: 
  • Monday to Friday 6am to 9pm
  • Saturday 7am to 8pm
  • Sunday and Public Holidays 8am to 6.30pm

KiwiRail Logo
Please contact KiwiRail on 0800 808 400 in relation to; 
  • level crossing emergencies and faults
  • blocked railway lines
  • damaged overhead wires
  • faulty alarms
  • faulty barrier arms.

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