Contact Details

Transdev Auckland values your feedback and we'd love to hear about your experience of travelling with us.

Transdev Auckland*

• Lost property
• Rail careers
• General feedback

 (09) 969 7777

Reception hours:
Monday to Friday 8.30am - 5pm
Closed on all statutory holidays

Head Office address (visitors and deliveries):
Level 6, HSBC Building
1 Queen Street
Auckland 1010

Postal address:
PO Box 105-355
Auckland 1143

Auckland Transport

• General train queries and information
• Timetable information
• Delays and disruptions
• Complaints and feedback

(09) 366 6400

Auckland Transport Call Centre hours:
Monday to Friday 6am - 9pm
Saturday 7am - 8pm
Sunday and Public Holidays 8am - 6.30pm

Visit the Auckland Transport website.

KiwiRail

• Level crossing emergencies and faults
• Blocked railway lines
• Damaged overhead wires
• Faulty alarms
• Faulty barrier arms.

 0800 808 400

Visit the KiwiRail website.