26 October 2018 - From the desk of

PUBLISHED ON 26/10/2018
26 October 2018 - From the desk of

Kia ora,

I hope you all enjoyed a wonderful Labour Day weekend. Could the weather have been better? I planted up my veggie patch and am looking forward to my first harvest. The only disruption to a peaceful Monday was a conference call with France. This always happens at odd hours because it is a struggle to get France, Australia and NZ aligned with three different time zones.

This week we had planned to welcome the Hon. Iain Lees-Galloway, Minister for Workplace Relations and Safety, ACC and of Immigration, to Transdev.  Due to unforeseen circumstances this meeting was rescheduled. When we meet we will discuss the High Performance and High Engagement (HPHE or HP2) programme and share the lessons learned. I look forward to being able to confirm Transdev embraced and is fully committed to the HPHE process, which I’m also pleased to say has reached a way forward in Auckland. No doubt we will also touch on the future of Transport. 

We are at the forefront of exciting developments in emerging technologies, which stand to provide our workforces with options, and new challenges. There is nothing we face here in NZ that other places haven’t also dealt with, and we know it can be done in a constructive way that benefits public owners, employees and of course the travelling public – hopefully, the HPHE approach will help.

On Thursday, I had a Relationship Committee meeting with AT. This is a quarterly meeting during which we look back briefly and discuss what is ahead. Obviously our contract was on the table as well as our relationship with KiwiRail and the need to maintain high standards. Peter Lensink told me that the performance team is gradually making improvement inroads and the first success should be a significant reduction in speed restrictions (some of which have been out there for more than 1,500 days). Fewer TSRs will definitely help us improve timetable robustness.

On Wednesday, I met with the CEO of the Ngāti Whātua Ōrākei Whai Rawa Limited. They are the commercial arm of the Ngāti Whātua Ōrākei Group and have significant landholdings in the Tāmaki Isthmus. I was interested to talk to them because they are heavily involved in new housing developments, which I see as an opportunity to experiment with alternative modes of transport, such as Transport on Demand. I also hope their network will create opportunities for future Transdev Journey Makers to work with us. This will advance our aim to create a more inclusive and diverse workforce.

Finally, the Safety Team and particularly Mojtaba Ahmadi, have been working hard to get us ready for next week’s ISO certification audit. ISO is more than a paper exercise; it is a quality management system that makes sure we operate a safe, customer focused, environmentally friendly, and sustainable business. It comes with checks and balances and regular reviews of our performance. Nobody really enjoys the annual audit, but eventually it makes us a better business.

Ngā mihi,

Michel Ladrak

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